Terms & Conditions
Last updated: 30 June 2026
1. About these terms
Welcome to verita.com, the corporate and marketing website of the Verita Healthcare Group, operated by Verita Healthcare Group Limited, a company incorporated in Singapore under company number 201534494W, with its principal place of business at 60 Paya Lebar Road, #06-28 Paya Lebar Square, Singapore 409051 ("Verita", "we", "us", "our").
These Terms & Conditions ("Terms") govern your access to and use of this website and its content (the "Site"). Please read them carefully. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
This is an informational website only. It does not offer accounts, bookings, payments, transactions or the sale of any product or service. Clinical services, appointments and patient care are provided through our individual division websites and clinics, and may be subject to separate terms.
2. Not medical advice
The content on this Site is provided for general information only. It is not medical advice and is not a substitute for professional medical consultation, diagnosis or treatment.
Nothing on this Site is intended to diagnose, treat, cure, mitigate or prevent any disease or health condition, and no statement on this Site should be taken as a guarantee or projection of any particular outcome. Information about treatments, approaches or results described anywhere on this Site is general in nature; individual results vary.
Always seek the advice of an appropriately qualified and licensed healthcare professional with any questions about a medical condition or treatment. Never disregard professional medical advice, or delay seeking it, because of something you have read on this Site. If you think you may have a medical emergency, contact your doctor or local emergency services immediately.
3. Intellectual property
All content on the Site — including text, graphics, logos, icons, images, audio and video, and the selection and arrangement of that content — is owned by or licensed to Verita and is protected by copyright, trademark and other intellectual-property laws. The names "Verita", "Verita Healthcare Group", "Verita Life", "Verita Health", "Verita Neuro", "Verita Labs", "Verita Systems" and our logos are trademarks of Verita or its affiliates.
You may view, download and print content from the Site for your own personal, non-commercial and informational use, provided you do not modify it and you keep all copyright and other proprietary notices intact. Except as expressly permitted here, you may not copy, reproduce, republish, distribute, modify, frame, scrape or otherwise exploit any content from the Site without our prior written permission. All rights not expressly granted are reserved.
4. Acceptable use
You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of, or restrict or inhibit the use of the Site by, anyone else. In particular, you must not:
- use the Site for any unlawful, fraudulent or harmful purpose, or in breach of these Terms;
- attempt to gain unauthorised access to the Site, its server, or any system or network connected to it, or probe, scan or test its vulnerability;
- introduce any virus, malware or other malicious or harmful code, or otherwise interfere with or disrupt the Site or its availability;
- use any automated means (such as bots, scrapers or data miners) to access, copy or harvest content or data from the Site without our prior written permission;
- misrepresent your identity or affiliation, or submit false information through any form on the Site; or
- copy, modify, damage or attempt to circumvent any security or access controls on the Site.
We may suspend or restrict access to the Site, in whole or in part, if we reasonably believe you have breached these Terms.
5. Submissions
If you send us information through a form or by email (for example, an enquiry or a newsletter sign-up), you are responsible for ensuring it is accurate and that you are entitled to provide it. Please do not send us confidential information that you are not authorised to share, and — as noted in our Privacy Policy — please do not send medical or health information through this Site. Our handling of personal information you submit is described in our Privacy Policy.
6. Third-party links
The Site may contain links to third-party websites, including the websites of our divisions, partners and other organisations. We provide these links for convenience only. We do not control, and are not responsible for, the content, products, services or privacy practices of any third-party website, and a link does not imply our endorsement. If you follow a link away from the Site, you do so at your own risk and should review that website's own terms and policies.
7. No warranties
The Site and all content on it are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we make no representations or warranties of any kind, express or implied, about the Site or its content, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, completeness, reliability, timeliness or non-infringement.
We do not warrant that the Site will be uninterrupted, secure or error-free, that defects will be corrected, or that the Site or its server are free of viruses or other harmful components. We may modify, suspend or discontinue all or part of the Site at any time without notice.
8. Limitation of liability
To the fullest extent permitted by law, Verita and its affiliates, and their respective directors, officers, employees and agents, will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data, goodwill or other intangible losses, arising out of or in connection with your access to or use of (or inability to use) the Site or its content, whether based in contract, tort (including negligence) or any other legal theory, even if we have been advised of the possibility of such damages.
Nothing in these Terms excludes or limits our liability where it would be unlawful to do so — including, where applicable, liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.
9. Indemnity
To the extent permitted by law, you agree to indemnify and hold Verita and its affiliates harmless from any claims, losses, liabilities, damages, costs and expenses (including reasonable legal fees) arising out of your breach of these Terms or your misuse of the Site.
10. Governing law
These Terms, and any dispute or claim arising out of or in connection with them or the Site, are governed by the laws of Singapore, without regard to its conflict-of-laws principles, and you agree to submit to the jurisdiction of the Singapore courts.
Nothing in these Terms affects any mandatory rights you have under the consumer-protection or other laws of your country of residence that cannot be excluded or limited by agreement; those rights are unaffected and take precedence to the extent of any conflict.
11. Changes to these terms
We may update these Terms from time to time. When we do, we will revise the "Last updated" date above and, where appropriate, provide a more prominent notice. Your continued use of the Site after changes take effect means you accept the updated Terms.
12. General
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force. Our failure to enforce any right or provision is not a waiver of it. These Terms are the entire agreement between you and us regarding your use of the Site.
13. Contact us
If you have any questions about these Terms, contact us at:
- Email: contact@verita.com
- Post: Verita Healthcare Group Limited, 60 Paya Lebar Road, #06-28 Paya Lebar Square, Singapore 409051